1. My name is Faith. Sir please help me. I received message. But I can’t login.. showing please reset password.. and there is no place to click to reset the password.. please help me

  2. Please help m retrieve my password I lost my phone
    I was shortlisted for the test and I wrote the test
    Please I need my password so I can know if am among recruited people

  3. Good sir/ ma, have been trying to login but its not going but saying incorrect password please what can I do?

  4. Please, I had successfully taken the test and was scored but on checking my dashboard yesterday the “Take Test” icon was active.
    Please why is it so?

  5. Good morning admin, pls I have been try to update my profile but it keep given me message that Validation error my phone number must be in integer and the phone number is not main to edit or correct the mistake on it

    • Pls admin I av been trying to update my profile nd am having difficulty with my alternative number saying It should be in integer from pls help me out

  6. Please I don’t know where to sign up and i can’t login without the signup
    Please kindly help me out or is there any link for the site

  7. please, when i clicked on the submit button after editing my documents, it brought:

    Validation Error: The institution type field is mandatory, The institution field is mandatory, The course of study field is mandatory.

  8. Pls I have written my test and got 75%
    I want to login to my account today but is showing invalid password.
    Pls wat do I do or how do I retrieve my password?

    • Please sir I have tried updating my info but they said my passport is mandary but the field is refusing to open for me to upload a photo what do I do and I have not taken the test

      • Hello Asoh, if you are using a mobile phone to do the update, try using a desktop or laptop computer. Regards

  9. Please am sending link to my email account but it’s not dropping in my email account but it’s showing link sent successfully, for several days now.

  10. Sir, so many people are complaining that, they have their user ID on their acknowledgement slip but they forgot their registered emails, pls is there anyway to recover their account?

  11. Good day
    After updating my profile, am having difficulties taking the test
    I was told email not found
    What do I do

  12. Hello,my email address is showing account not found ,am sure it’s the email i registered with last year, i have sent several messages to support n tried to chat online with the agent but no response. Please wat should i do.

    • Omoniyi, please learn to always read the instruction. First thing, you are to use the ‘Forgot Password’ to recover your account before you can log in

      • I have difficulty in uploading my picture. I was able to update my profile but faced the problem of picture uploading and I have been on it for more than 5 days now. Please help me to solve the problem. Thanks.

    • Pls admin, how can I edit my phone number in my dashboard, there was a mistake in the number. Thank you

  13. Good day sir. My account has been blocked after second attempt of the test. I try to contact the NASIMS portal support Centre but can’t contacts them. What is the cause and what should be do?

  14. Good morning sir/ma pls am having issues trying to update my data and have been trying this constantly kindly help out sir/ma

  15. Please admin I’ve tried logging in the email I used using the forgetting password option and it’s showing account not found but they have showed me the date of my exam, please what should i do?

  16. Please my account is blocked and I have sent hundreds of email to support nasims and no reply yet I don’t know what to do am getting scared

  17. I have updated my profile and it shows ‘successful, we will get back to you’ but when i logout and i login again i saw that my profile has not been updated.

  18. Please assit I’m told that a link has been sent to me is over 3weeks I have not seen it,I tried again is saying account not found.

      • Pls admin when I login to my dashboard I saw have not be shortlisted please check back later pls what does it mean thanks

      • Please can I reset my password at this point I was sent a mail but I forgot my password, tried using the first reset pattern and it says portal is closed for profile update

      • Hello Amazing, just like you have been told that the portal is closed, you may not be able to reset your password at this time.

  19. Good morning, please i tried updating my bio.when it gets to my document upload is 200kb I saw.in otherwise all my document are more than required size! Please what do I do ?

  20. Please ma/sir I have been having failed BVN validation and transactions error for the pass one week only for me to find out that where i have date of birth did not carry my date of birth but it’s having this no 32245

  21. Good afternoon si/ma. For the past few hour now, I’ve been trying to have my BVN verified, all I get is transaction failed try again later or BVN verificafion failed. Try again later. If error persists, contact the support system.

    What do I do please since all my details are correct?

  22. Good morning. For the past three days now, I’ve been trying to have my BVN verified, all I get is transaction failed try again later or BVN verificafion failed. Try again later. If error persists, contact the support system.

    What do I do please since all my details are correct?

  23. My account is blocked and I don’t know the reason for that. Please, I need assistance here before the shutdown of the site. Thanks

  24. I updated my profile yesterday. I want to take the test now, but NASIMS ID verification is not responding. What should I do?

    • Hello Jane, Ensure that you have updated your records on the NASIMS portal before proceeding to write the test. Regards

    • First, visit nasims.gov.ng to get started. For first time login, recover your password using the underlisted procedures:

      Click on login
      Use the “Forgot Password” Option
      Enter your N-POWER application email
      Click on “Send Link”
      Check your mail and follow the instructions to reset your password.

      After successful reset of password, please login to update your records.

  25. Please sir, I’ve been trying to validate my Bvn, but it keeps telling me my Bvn has already been used. How do i fix this please? That’s for your assistance

    • Hello Emma, Ensure that your BVN is correct and same with the one you used during registration. You may also wish to contact the NASIMS portal support.

    • Hello Esther, ensure that your BVN is correct and the same as the one used during registration. If your BVN is correct, then you have to be patient and keep trying as it may be due to system error.

      • nasims portal support has not replied all the mail i sent to them.Please Adim assist I cant receive the mail I’m told it has been sent..now my account not found. Thanks

      • Make sure to recover your account first by using the ‘Forgot Password’. You have to wait for the link to arrive after you have sent.

    • Pls i apply for d npower batch c but my fone was stoling wit d number n d person dt stole has change my email password, pls what can i do to reset d password so dt i can update my datas

  26. I noticed that the date of birth that appears on my dashboard is not the one that I registered what should I do to complete my updating

  27. Sir I have received message telling me that I have successfully resetted my password and I have not reset it. Then I tried to reset the password but it says I need to put correct password. Sir what can I do please.

  28. Pls my email did not open again and have tried the possible best to open it bit not open. What should I do. This is my old email: *** This is my new email: ***

  29. I entered my email and press send link and a massage pop up that a link is sent to my mail and check led the mail I did not see any link .what could be the issue.

  30. I’m having issue on the next step when I enter Edith profile after am done to submit it it will say gender required, pls what is the solution

  31. Please I was unable to finish with my update due to not having my document on phone,I have to go back and snap it to upload but on getting is still demanding I validate my BVN and when i try validating it again it was showing BVN already used.Pls what’s the solution?


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